Grievance Redressal
Customer satisfaction is our priority.
If you have any concerns, complaints, or feedback regarding our services, you may contact us through the following channels:
Grievance Officer
Company: New Edge Services
Name: Mr. Dheeraj Sonaikar
Email: newedgeservices2014@gmail.com
Phone: +91 9766079955
Address: New Edge Services 2nd Floor, Kaustubh Bungalow, H.A.E Co-op Hsg Soc , Behind Yatri Hotel, Erandwane, Pune -411038, Pune
Complaint Resolution Process
- Submit your complaint via email, phone, or our contact form.
- We will acknowledge receipt of your complaint within 2 working days.
- We will investigate the matter and strive to resolve it within 7–15 working days, depending on the nature of the issue.
- If additional information is required, we will contact you promptly.
If you are not satisfied with our resolution, you may approach the appropriate regulatory authority or the relevant mutual fund house for further assistance.